Manage Member Profiles
Record member contact details and other important information
Add custom fields (short text, long text, drop down list, check box, date, file upload) to record just about anything
View the member’s photo to get to know them better
Track and Report
Produce reports on members and their custom profile data
Save search queries and column selection on frequently used reports
Accept Applications Online
Link to a member application form from your website
Customise the application form to include the fields you need
Capture application form data right into your member management system – no retyping
Search for Members
Find member profiles from any screen
Search based on any information stored in the member profile
Save search queries and add links to them on your main page dashboard
Include relevant date ranges in saved searches (e.g. last month)
Email and Text
Email or send text messages to individual members or specific groups
Personalise the email by automatically inserting ‘First Name’
Dress up your emails with tables, fonts, colours or pictures
View prior emails sent
Members can:
Download a free iOS or Android app
Update information in their contact details and in specified custom fields added to their profile
(Their web portal is compliant with WCAG 2.0 AA)
I like to teach myself
Learn at your own pace, guided by our complete library of training videos and further aided by our extensive help files. They're both included in every subscription.
If you'd like you can also book dedicated Q&A sessions with a Member Success Advisor.
Web Meetings
Book a full training session on Configuring and Using Member Impact, delivered in a web meeting with a Member Success Advisor.
Come to our office in Modbury (Adelaide) SA, or we can come to you.
Book a full training session on Configuring and Using Member Impact, delivered in a web meeting with a Member Success Advisor.
Chat and Email
Friendly and personal support provided by Better Impact team members - Available 24 x 5
Median first response time of under 10 minutes
Telephone
Sometimes it’s a whole lot easier just to talk to someone. In those situations, you can just give us a call at 1800-844-1545 Ext 2.
And don’t be surprised if during a chat session, one of our Member Success Advisors suggests hopping on a phone call or quick web meeting together.
Peer to Peer
User group meetings - We'll be holding our first Member Impact virtual user group meeting in 2022. It will be a great opportunity to see how others are using Member Impact (and share your experiences with us).
